CLANDESTINO
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Terms & Privacy Policy

By accessing or using the Clandestino Secretly Distilled website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree with any aspect of these terms, do not use our website.

Use of the Website:
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of the website by others.

Links to Other Websites:
This website may contain links to other websites that are not controlled or operated by us. We are not responsible for the content, terms, privacy policies, or practices of third-party websites.

Changes to Terms and Conditions:
We reserve the right to update these Terms and Conditions and Privacy Policy at any time without prior notice. Continued use of the website after such modifications constitutes your acceptance of the new terms. We recommend that you read them regularly.

Limitation of Liability:
Clandestino Secretly Distilled will not be held responsible for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use or inability to use the website or products purchased therein.

Be responsible, drink in moderation.

We continuously work to ensure the best shopping experience at Clandestino Secretly Distilled. However, we are not responsible for any issues resulting from errors the customer may make when entering data (contact, billing, or shipping address) in the checkout form. It is the customer’s responsibility to verify and correct the entered data. We do not confirm or validate this information, including the delivery address, during the purchase process or before shipping the order.

Privacy Policy:

We respect your privacy. This Privacy Policy describes how Clandestino Secretly Distilled collects, uses, and protects your personal information. By using this website, you agree to the collection and processing of your personal data as described in this Privacy Policy.

You understand and agree that your personal data, including name, email address, and other information provided, may be collected and processed by us for the purposes described in this policy.

How is your personal data collected?
We use different methods to collect data, including:

Direct interactions.
You may voluntarily provide us with your Identity and Contact Data by filling in forms on this website or corresponding with us by mail, phone, email, or other means.

Automated technologies or interactions.
As you interact with our website, we may automatically collect technical and personal data using cookies, server logs, and other technologies.

You agree that your personal data may be read, processed, printed, transformed, and transferred or shared for the following purposes:

  • Processing orders for products or services.
  • Processing and shipping orders through other companies or service providers. 
  • Communicating about products, services, promotions, or events related to Clandestino Secretly Distilled.
  • Improving your experience on the website.
  • Complying with legal and regulatory obligations.

Information Collected:
We may collect personal information, such as your name, email address, mailing address, phone number, and others when you register on our website, fill out a form, make a purchase, or otherwise interact with us.

Use of Information:
We use the information collected to provide services, process transactions, send marketing communications, personalize your experience, and improve our website.

Information Sharing:
We do not share your personal information with third parties except as necessary to provide the products and services you have requested. For example, to ship orders, we must use external entities (such as postal services, carriers, or intermediaries) that provide this service. However, we are not responsible for how your data is handled by these entities.

Online Payments: We take the security of your data very seriously. When you make an online payment on our website, we use secure payment processing services, such as Ifthenpay, to ensure the protection of your data. We do not store or have access to your credit card information on our servers. All transactions are protected to ensure your data is kept secure during the payment process.

Package Shipping:
We usually ship once a week, typically on Tuesdays, but this is not binding. We work to process all orders as quickly as possible after payment confirmation and completion. Please note that, in some cases, depending on the delivery address or other factors related to our logistics or third-party logistics (such as postal services, carriers, or other intermediaries), the delivery of your order may take approximately 3 to 15 days to be completed. If there are any issues with the shipment, such as delays or damaged packages, please contact us via email for assistance.

Currently, we only ship within mainland Portugal and to the main locations in the Madeira and Azores islands. If you live in a remote area in Portugal or typically experience difficulties receiving other orders, please contact us before making your purchase. This project is run by people, and we are available to talk and explore alternatives to ensure a bottle reaches your location. Contact us.

Rito Leitão LDA
Rua Sacadura Cabral n69 (This is not an address for returns)
3830-719 Gafanha da Nazaré
517051508

Clandestino Secretly Distilled is a registered gin trade mark of the European Union, and holds a Certificate of Registration recorded in the European Union Intellectual Property Office.

If you have any questions or wish to contact us, you can do so at info.clandestinogin@gmail.com

Last updated: June 20, 2024.